Terms and Conditions

Last updated on: September 29, 2023

1. Introduction

1.1 Welcome to AZ-LOC.COM (“Website”). These Terms and Conditions (“Terms”) govern your use of the Website and its translation services.

1.2 By using the Website, you agree to comply with these Terms and our Privacy Policy, which outlines how we collect and process your personal data in accordance with the General Data Protection Regulation (GDPR).

1.3 If you do not agree with these Terms or our Privacy Policy, please refrain from using the Website.

1.4 We may update these Terms from time to time, so please check this page regularly for any changes.

2. Definitions

2.1 In these Terms:

2.1.1 “We,” “us,” or “our” refers to AZ-LOC Language Service Inc., the operator of the Website.

2.1.2 “You” or “your” refers to the user of the Website.

2.1.3 “GDPR” means the General Data Protection Regulation, a European Union regulation governing the processing of personal data.

2.1.4 “Translation services” refers to the services provided on the Website, including but not limited to document translation, language localization, and any related services.

2.1.5 “Personal data” refers to any information that identifies or can be used to identify an individual, as defined by GDPR.

3. Acceptance of Terms

3.1 By using the Website and our translation services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

3.2 If you are using the Website on behalf of a business or another legal entity, you represent that you have the authority to bind that entity to these Terms, and “you” in these Terms will refer to that entity.

3.3 If you do not agree to these Terms or any future updates, you should not use the Website or our translation services.

4. Your Data and GDPR Compliance

4.1 Protecting your data and respecting your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data in compliance with GDPR.

4.2 By using the Website and our translation services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

4.3 You have the right to access, rectify, or erase your personal data, as well as the right to object to its processing under GDPR. For more details, please refer to our Privacy Policy.

5. Registration and User Accounts

5.1 You may be required to create a user account to access certain features of the Website and translation services. When doing so, you agree to provide accurate and up-to-date information.

5.2 You are responsible for maintaining the confidentiality of your account login information and are liable for any activities that occur under your account.

5.3 If you believe your account has been compromised or accessed without authorization, please notify us immediately.

6. User Conduct

6.1 You agree not to use the Website or our translation services for any unlawful or prohibited purposes, including but not limited to:

6.1.1 Posting or transmitting any content that violates applicable laws or infringes on the rights of others.

6.1.2 Attempting to gain unauthorized access to the Website or its systems.

6.1.3 Disrupting or interfering with the operation of the Website or our translation services.

6.2 We reserve the right to suspend or terminate your access to the Website and translation services if you violate these Terms or engage in any conduct that we deem harmful to the Website or its users.

7. Payment and Pricing

7.1 While some translation services on the Website may be free, others may require payment. The pricing and payment terms for paid translation services will be clearly presented to you before you proceed with payment.

7.2 Payment processing is conducted through secure third-party payment processors. By using these payment services, you agree to abide by their terms and conditions.

8. User-Generated Content

8.1 You may have the option to submit content, including documents and text, for translation through the Website. By submitting content, you represent that you have the necessary rights and permissions to do so.

8.2 We do not claim ownership of user-generated content, but by submitting it, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purpose of providing translation services.

9. Accuracy of Translations

9.1 While we strive to provide accurate translations, automated translation tools may not be perfect and may contain errors or inaccuracies.

9.2 You are responsible for reviewing and verifying the accuracy of translated content, especially for critical or sensitive documents. We recommend consulting with professional translators for such content.

10. Availability of Translation Services

10.1 We aim to provide translation services 24/7, but we do not guarantee continuous or uninterrupted access. Technical issues, maintenance, or other factors may affect service availability.

11. Termination of Services

11.1 We reserve the right to terminate or suspend access to our translation services, either partially or in full, if you violate these Terms or engage in abusive or fraudulent behavior.

12. Governing Law

12.1 These Terms are governed by and construed in accordance with the laws of People’s Republic of China without regard to its conflict of law principles.

13. Contact Information

13.1 If you have any questions, concerns, or requests related to these Terms, our translation services, or your personal data under GDPR, please contact us at info@az-loc.com.

14. Confidentiality of Translated Content

14.1 We understand that some of the content you submit for translation may be sensitive or confidential. While we take reasonable measures to protect the confidentiality of translated content, we cannot guarantee absolute security.

14.2 If you require enhanced data security or confidentiality, please contact us to discuss customized solutions or additional agreements.

15. User Feedback and Improvement

15.1 We value user feedback to improve our translation services. If you encounter any issues, have suggestions, or notice inaccuracies in translations, please contact us through the designated feedback channels on the Website.

15.2 By providing feedback, you grant us the right to use, modify, and incorporate such feedback without any obligation to compensate you.

16. Third-Party Translation Services

16.1 In some cases, the Website may use third-party translation services or APIs to facilitate translations. Any such use is subject to the terms and conditions of those third-party services, and you agree to comply with their terms.

17. Changes to Terms

17.1 We reserve the right to update or modify these Terms, including terms specific to translation services, at any time. Changes will be posted on the Website and take effect upon posting.

18. Notification of Changes

18.1 Users will be notified of significant changes to the terms and conditions through the Website or other suitable means.

19. Language of Agreement

19.1 In the event of any discrepancy between the original terms and conditions in the primary language of the Website and any translated versions, the original version in the primary language shall prevail.

20. Entire Agreement

20.1 These Terms and any additional terms or policies specific to translation services constitute the entire agreement between you and us regarding the use of the Website and translation services.

21. Dispute Resolution

21.1 Any dispute arising out of or related to these Terms, including disputes regarding their existence, validity, interpretation, or termination, shall be resolved through negotiation and mediation.

21.2 If a dispute cannot be resolved through negotiation or mediation within a reasonable time, it shall be subject to the exclusive jurisdiction of the competent courts in People’s Republic of China, and you consent to the personal jurisdiction of these courts.

22. Indemnification

22.1 You agree to indemnify, defend, and hold us harmless from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Website and translation services or any violation of these Terms.

23. Severability

23.1 If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

24. Contact Information for Legal Matters

24.1 If you have any legal questions, concerns, or requests related to these Terms or our translation services, please contact our legal team at info@az-loc.com.

How does it work?


Ask For a Quote

You may send us all the documents and video contents for a detailed quotation. We will offer you a solution that comes with fast delivery and low prices.


Approve by Paying

If you are satisfied with the solution and quotation, you may order it by paying. Once it's received, our project managers and language experts will take it from there.


Waiting For Updates

All you need to do is wait for it. For small projects, you may wait for 24 hours or less; for bigger projects, we will keep you posted on the progress.


Receive Translation

When the translation has been done and thoroughly checked for best visual effects, we will send you the translation. We will adjust it to your satisfaction.

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