Every day, we receive over 200 applications from translators, writers, and voice-over talents. Our selection process is rigorous, with only 2.4% making it into our talent pool. We’re not just looking for translators; we’re searching for rough diamonds, ready to be polished and shine.
Beyond Pass/Fail: Investing in Potential
Most translation companies simply issue a pass or fail notice. At AZ-Loc, that’s just the beginning. Our in-house reviewers meticulously examine every test translation, identifying those with high potential, even if their initial scores aren’t perfect. We find the “diamonds in the rough” and explore their skill sets through communication and collaboration.
Nurturing Talent Through Feedback and Growth
We believe in fostering long-term relationships with our translators. Client complaints aren’t met with immediate dismissal. Instead, we investigate the root cause and use it as an opportunity for understanding and growth. We understand that good translators are lifelong learners, open to feedback, and committed to continuous improvement. They are patient, detail-oriented, and proactive in seeking clarification.
Identifying the “Diamond” Qualities
Our scorecard helps us identify translators who possess the qualities we value. We avoid those who produce repetitive, machine-like translations. We invest in training and development for those with potential, creating a mutually beneficial partnership.
Our Comprehensive Selection Process
Here’s a breakdown of our translator selection process:
1. Mandatory Test Translation
A test translation is required for all applicants.
2. In-House Review and Scoring
Our reviewers evaluate test translations based on:
- A. Comprehension: Accuracy, completeness, and adherence to instructions.
- B. Research and Analysis: Online research skills, sound judgment, and clear communication regarding ambiguous contexts.
- C. Writing Skills: Natural language, correct grammar, idiomatic expressions, and appropriate word choice (linguistic and technical).
3. Feedback and Improvement
We provide feedback to every translator, regardless of their initial score, fostering continuous improvement.
4. Dynamic Rating System
We track translator performance on every project using a dynamic rating system.
5. Expertise Matching
Translators are assigned projects that align with their expertise and knowledge.
6. Native Speakers and Locale Expertise
All translators are native speakers of their target language and possess expertise in the relevant locales (including Mandarin, Hong Kong, Taiwan, Macau, and Singapore).
7. Ongoing Recruitment
We actively recruit translators from various platforms, constantly seeking new talent.
Our Commitment to Excellence
Our goal is to find and nurture exceptional translators. We’re committed to investing in their development and building strong, collaborative relationships. This dedication to talent ensures that we can provide our clients with the highest quality translations.
